Customer Service Comparison
ActiveCampaign vs Freshservice by Freshworks
Comprehensive comparison of features, pricing plans, pros & cons, and overall verdict to help you choose the best tool for your business.
⚡ Quick Verdict: Which Should You Choose?
Choose ActiveCampaign if:
- You need starting prices from $0/mo.
- Key Advantage: Commission: $25 CPL.
Choose Freshservice by Freshworks if:
- Your budget aligns with $0/mo.
- Key Advantage: Commission: MQL Activation Bonus.
ActiveCampaign
★ 4.5 (10 reviews)
ActiveCampaign is an autonomous marketing platform that uses AI to help businesses grow. The platform unifies email marketing, CRM, and marketing automation to optimize customer journeys, manage relationships, and deliver personalized experiences across multiple channels like email, SMS, and WhatsApp.
Starting Price $0/mo
Visit ActiveCampaign Website →
Freshservice by Freshworks
★ 4.5 (10 reviews)
Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
Starting Price $0/mo
Visit Freshservice by Freshworks Website →
Feature & Capability Comparison
| Features | ActiveCampaign $0/mo | Freshservice by Freshworks $0/mo |
|---|---|---|
| Read Review | Read Review |
Pros & Cons Breakdown
ActiveCampaign Pros & Cons
Advantages
- ✓ Commission: $25 CPL
- ✓ Commission: 30% legacy commission for migrated customer
- ✓ Commission: 20% legacy commission for migrated customer
- ✓ Commission: 25% legacy commission for migrated customer
- ✓ Commission: 30% commission for monthly customer
- ✓ Commission: 40% commission for annual customer upgrades
- ✓ Commission: 30% legacy commission for migrated customer
- ✓ Commission: Fall Bonus 10% commission for monthly paid customers between Nov 3 - Dec 31, 2025
- ✓ Commission: Fall Bonus 10% commission for annual paid customers between Nov 3 - Dec 31, 2025
- ✓ Commission: [STAGING] 30% recurring commission for up to 12 months
- ✓ Commission: [STAGING] 30% commission for new customer
- ✓ Commission: 40% commission for monthly customer
- ✓ Commission: 40% commission for annual customer
- ✓ Commission: 40% recurring commission for up to 12 months
- ✓ Commission: [STAGING] 30% commission for annual plan customer amendments
- ✓ Commission: [STAGING] 30% commission for annual plan customer
- ✓ Commission: 35% legacy commission for migrated customer
- ✓ Commission: 20% legacy commission for migrated customer
- ✓ Commission: 25% legacy commission for migrated customer
- ✓ Commission: Latestly AI / ActiveCampaign CPL Partnership
- ✓ Commission: Winter Bonus: earn additional 10% on December signups for up to one year (total 40%)
- ✓ Commission: 30% commission for annual customer upgrades
- ✓ Commission: 30% recurring commission for up to 12 months
- ✓ Commission: 30% commission for annual customer
- ✓ Commission: 30% commission for monthly customer
- ✓ Categories: Design, Artificial Intelligence, Content Management, Analytics, Sales, Development, Commerce, Marketing, Digital Advertising
Freshservice by Freshworks Pros & Cons
Advantages
- ✓ Commission: MQL Activation Bonus
- ✓ Commission: MQL Activation Bonus
- ✓ Commission: Earn 10% for the second year on new business revenue influenced.
- ✓ Commission: Earn 20% for the 1st year of new business influenced
- ✓ Commission: $35 CPL per trial submitted in Geo: US, UK, AU, CA, and NZ
- ✓ Commission: $20 CPL Geo: US, UK, AU, CA, and NZ
- ✓ Commission: Earn 24% on first year of customer
- ✓ Commission: $20 CPL for free trial submitted in Geo: US, UK, AU, CA, and NZ
- ✓ Commission: $200 CPL on free trials submitted in Geo: US, UK, AU, CA, and NZ
- ✓ Commission: Earn 25% on first year of net new customers
- ✓ Commission: Earn 30% on first year of net new customers
- ✓ Commission: $100 CPL Geo: US, UK, AU, CA, and NZ
- ✓ Commission: $400 CPL Geo: US, UK, AU, CA, NZ, IE
- ✓ Commission: $6.5 CPC
- ✓ Commission: $50 CPL for net new customers Free trial start in Geo: US, UK, AU, CA, and NZ
- ✓ Commission: Guru99 $2CPC
- ✓ Commission: $5 CPC with a 500-click cap
- ✓ Commission: Earn 25% on customers months 13-18
- ✓ Categories: Vertical Industry Software, Office Software, Customer Service, IT Management
Frequently Asked Questions
❓ Which is cheaper, ActiveCampaign or Freshservice by Freshworks?
ActiveCampaign is generally more affordable, starting at $0/month compared to $0/month.
❓ Does ActiveCampaign or Freshservice by Freshworks offer a free trial?
ActiveCampaign does not explicitly list a free trial. Freshservice by Freshworks does not explicitly list a free trial.
❓ Which tool has a higher user rating between ActiveCampaign and Freshservice by Freshworks?
ActiveCampaign holds a higher average rating of 0/5 stars.